Paradox Technology Solutions (PTS) specializes in Workers Compensation insurance technology solutions. The company is based in Chicago, Illinois and operates a state-of-the-art software development center in Pune, India.
PTS solutions are offered as stand-alone Policy, Billing and Claims modules or as a fully integrated, end-to-end insurance platform. Software can be licensed under a traditional arrangement or as a SaaS (Software as a Service) option. Clients with unique requirements are encouraged to inquire about other innovative deployment alternatives. Please contact us to learn more.
PTS offers a compelling Value Proposition:- Efficient, seamless and business processes delivered via a fully integrated, secure, end-to-end platform
- Flexibility to implement rapid changes to rates, business process, workflow or the distribution footprint
- Speed to market, with a highly configurable rules and data driven platform enabling rapid product innovation and pricing changes
- ‘Ease of doing business’ for agents and customers via our dynamic agency portal supporting agent self service and direct access to quoting, service, billing and claims functions
- Robust business analytics enables trend forecasting and predictive modeling – supports rapid product development and pricing flexibility
- Low cost platform accelerates entry into new markets and enables rapid roll out of new pricing or product features
- SaaS (Software as a Service) license option for a low up-front capital expense with reduced IT staffing, hardware and networking costs, or a traditional software license agreement
The company provides clients with a full range of Implementation Services including project management, business process design, data conversion/migration, implementation and training services. Our staff has over 300 years of consulting, design and development expertise in the Workers Compensation and Property & Casualty insurance industry. Advisory Services are offered to clients with needs related to revenue growth, market agility, core process improvement, customer service enhancement and other management challenges.
Our implementation methodology has been employed on very large scale projects for leading insurers and financial services firms. We utilize a project portfolio management system including an executive dashboard, resource and task management, budget management, problem reporting, project document management and team discussion forums.
