Solutions for:




Commercial Lines Platform
Success in today’s insurance market requires rapid response to market conditions and a flexible business model. Paradox Technology Solutions creates competitive advantage for Insurers, MGA/MGUs and TPAs by enabling streamlined, rules-based business processes on an advanced, highly configurable technology platform. It is 100% web-based and fully integrated end-to-end.

In January 2010, PTS released its first product, a complete solution for the Workers Compensation industry. The underlying architecture is designed to support the full range of commercial P&C lines including Business Owners Policies, General Liability, Specialty Lines and Commercial Auto.

The PTS platform eliminates the need for separate ‘point solutions’ and delivers significant integration and maintenance cost savings while substantially reducing systems complexity.

The platform and all modules include these fully integrated capabilities:

  • 100% web-based, including agent and other portals
  • Role based navigation and dashboards configured to user requirements
  • Flexible workflow engine
  • Configurable document management library
  • Complete data warehouse with business intelligence and data analytics tools
  • Data exchange supported via XML web services
  • Statutory compliance and financial reporting
  • Robust multi jurisdictional capabilities

PTS technology can be purchased under a traditional or SaaS (Software as a Service) license.

All Commercial Lines platform modules share common features including:

Agency Portal

  • Web-based agency dashboard
    • Functions and access tailored to agency role (i.e., CSR, agency principal)
    • ‘My customers’ view
    • Quoting and binding
    • Policies
    • Commissions
  • Calendaring and alert features
  • Document upload
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Workflow

  • Fully configurable workflow utility supports PTS Policy, Billing and Claims modules
  • Customizable business rules, work routing and approvals according to how your firm does business
  • Supports straight through processing
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Document Management

  • Configurable document repository supports multiple file formats with role-based access and version control
  • Document meta data enables indexing and search
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Business Analytics Data Warehouse

  • Business intelligence dashboards for key management functions
  • Robust business analytics tools across an integrated database for mining customer, policy, claims, financial and other data
  • Enables trend forecasting and predictive modeling; supports rapid new product development and pricing changes
  • Ad-hoc reporting tools enable real time analysis supporting improved decision making
  • Report formats and schedules tailored to user needs
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Data Exchange (XML Web Services, EDI)

  • Data mapping via web interface and the EDI transaction utility
  • EDI transactions to States and regulators
  • XML Web Services
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Statutory Compliance & Financial Reporting

  • Financial compliance capabilities increase business productivity and ensure compliance with the latest US and State regulations
  • Updates fully supported and quickly implemented

Audit Processing

  • Supports multiple audit types, i.e., renewal, final and cancellation
  • Allows assignment of audits to internal or external auditors
  • ‘Remote auditing’ feature allows external auditors to receive audit assignments, schedule audit visits, enter detailed audit information and transmit audit information for processing
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