PTS provides the industry leading solution for Self-Insured Workers Compensation programs, supporting the entire claims processing cycle and other key functions, including:
- Claims administration
- Medical case management
- Unemployment Claims
- Benefit and expense payment processing
- Customer service
- Service Billing
- Statutory compliance and financial reporting
Claims Processing
- Rate calculator handles benefit/indemnity rates per jurisdiction
- Dynamic Reserves management; reserve calculator maintains multiple reserves types, including temporary, permanent partial, permanent total, medical and other expense
- Calendar and diary functions maintain status and claim file notes
- Maintains vendor authorization, drug & medicine authorizations, disability & rulings, litigation, and subrogation
- Supports EDI transmission of FNOL/FROI and subsequent transactions to jurisdictions/states
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Claims Benefits and Expense Payment Processing
- Supports both manual key entry and electronic payment processing
- Auto Pay – enables automatic payment schedules for different payment types (i.e., TTD, PPD, etc)
- Medical bills re-pricing using data feeds from medical bill re-pricing vendors or state specific fee schedule tables
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Service Billing
- Maintains service billing customers
- Maintains billing service codes and rules
- Maintains billing structure, including billing company details, service codes and rules
- Generates line item extracts for review and final adjustments
- Prints final invoices and automatically updates AR system
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Forms & Regulatory Correspondence
- Generates claim related correspondence letters and required forms using a dynamic forms engine
- Maintains full correspondence and form history for each claim
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Customer Portal
- Supports customer submission of First Notice of Loss/First Report of Injury over the web
- Enables customer access to on-line claim status view and enterprise reports (loss runs, injury list, claim status reports, more)
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Vendor Management
- Maintains vendor database including claimant dependents and attorneys
- Generates vendor 1099s
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Audit Processing
- Supports multiple audit types, i.e., renewal, final and cancellation
- Allows assignment of audits to internal or external auditors
- ‘Remote auditing’ feature allows external auditors to receive audit assignments, schedule audit visits, enter detailed audit information and transmit audit information for processing
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Statutory Compliance & Financial Reporting
- Increases business productivity and ensures compliance with the latest US regulations
- Supports EDI transactions to States and insurance regulators
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